Terms and Conditions
1. Introduction
Welcome to SkillBoostersUp! These Terms and Conditions govern the use of our services, programs, and offerings in the field of professional development and career advancement training. By booking a training service or engaging our development programs, you agree to these terms and commit to following them with professionalism.
2. Professional Participation Eligibility
2.1. Professional Readiness – Our services are intended for professionals, business leaders, and career-focused individuals seeking skill development. When registering, we request information about your career interests and professional background to determine alignment for the respective training program.
2.2. Program Registration – Participation in our training programs requires prior registration and confirmation by SkillBoostersUp. You commit to providing truthful and current information with accuracy.
2.3. Professional Conduct Guidelines – We expect respectful and professional behavior in our training sessions. Any form of disruptive behavior, inappropriate communication, or unprofessional conduct may result in removal from our training environment.
2.4. Professional Confidentiality – Participants commit to maintaining confidentiality regarding personal and professional information of other members shared within the framework of our training programs.
3. Training Service Booking and Payment
3.1. Training Bookings – Bookings can be made via our website, by phone, or in person and are binding after our confirmation.
3.2. Payment Terms – Program fees are due within 14 days of invoicing. We accept bank transfers and major credit cards as forms of payment.
3.3. Corporate Programs – For bookings by organizations for their employees, separate payment terms may be agreed, which are specified in the respective training contract.
3.4. Professional Cancellation Policy – For cancellations up to 30 days before the training program start, 25% of the fees will be retained; for cancellations up to 14 days before, 50%. For later cancellations, the full fee will be charged.
4. Training Program Design and Changes
4.1. Professional Program Planning and Implementation –
- SkillBoostersUp reserves the right to change training program content, schedules, and instructors as required by market demands.
- In case of insufficient participants, a training program may be postponed or canceled with reasonable notice.
- Program changes will be communicated to participants as early as possible with transparency.
4.2. Training Materials – All training materials, assessments, and educational resources are the intellectual property of SkillBoostersUp or our training partners. The materials may not be reproduced, distributed, or used for commercial purposes without written permission.
5. Executive Services
5.1. Registration – For our Executive Mastery and Leadership Development services, separate registration conditions apply, which are communicated before booking and are binding.
5.2. Cancellation Conditions – Cancellations for these premium training programs must be made at least 45 days in advance to receive a partial refund. For later cancellations, 75% of the fee will be retained.
5.3. Client Selection – For certain executive training services, we reserve the right to select participants based on criteria such as leadership level, experience, and program objectives to ensure optimal training outcomes.
6. Disclaimer and Warranty
6.1. Liability – SkillBoostersUp is only liable in cases of intent or gross negligence on the part of employees or training instructors. We assume no liability for the practical implementation of training guidance and professional development strategies by clients in their organizations.
6.2. Personal Responsibility – Clients are responsible for the implementation of training strategies and professional concepts in their work environment. The application is at their own risk and takes into account the specific organizational circumstances.
7. Facilities and Property
7.1. Use of Facilities – Training rooms and equipment must be treated with care. The causer is liable for willful damage.
7.2. Valuables – We assume no liability for personal items and valuables left in our premises. Lockable storage options are available.
8. Data Privacy
8.1. Data Processing – The processing of personal data is in accordance with our separate Privacy Policy, which is considered an essential part of these Terms and Conditions and should be read carefully.
8.2. Photo and Video Material – At selected training events, photo and video material may be created for documentation and marketing purposes. Clients can object to the use of their image at any time.
9. Professional Refund Policy
9.1. Professional Satisfaction – SkillBoostersUp is committed to providing high-quality professional development services. If you are not satisfied with our training services, please contact us within 7 days of service completion to discuss your concerns professionally. We will work with you to address any issues and may offer appropriate compensation, such as partial refunds or additional training sessions at no cost.
9.2. Service Cancellation by SkillBoostersUp – In the event that we must cancel a training service, we will provide a full refund of all fees paid or offer to reschedule the service at your convenience. We will make every effort to notify you of cancellations as early as possible. 9.3. Professional Refund Processing – All approved refunds will be processed within 14 business days and returned to the original payment method. Refunds are subject to our cancellation policy terms outlined in section 3.4 and may be prorated based on services already delivered.
10. Return Policy
10.1. Training Course Returns – For digital training materials and online courses, we offer a 14-day return policy from the date of purchase. To be eligible for return, materials must not have been substantially accessed or completed. Returns must be requested in writing with justification for the return request.
10.2. Physical Training Materials – Physical training materials (books, workbooks, etc.) may be returned within 30 days of delivery if they are in original condition and unopened packaging. Return shipping costs are responsibility of the client unless the materials were defective or incorrectly shipped.
11. Professional Final Provisions
11.1. Professional Severability Clause – Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
11.2. Professional Applicable Law – These Terms and Conditions are subject to Swiss law. The place of jurisdiction for all disputes is the location of SkillBoostersUp's headquarters, to the extent legally permissible.