Privacy Policy

1. Introduction

At SkillBoostersUp, the protection of your personal data is fundamental to us and represents our commitment to maintaining your privacy. This Privacy Policy transparently informs you about what data we collect, how we process it securely, and what control options you have over your information.

Our data processing practices comply with applicable Swiss privacy laws, including the Federal Data Protection Act (FADP), and the General Data Protection Regulation (GDPR) where it applies to our activities in professional development and career advancement training services.

2. Collection and Processing of Personal Data

The collection and processing of your data is exclusively purpose-based for the provision, implementation, and personalization of our professional development and career training services. This includes:

2.1. Data you actively provide to us:

  • Registration data such as name, email address, phone number, career interests, and professional background
  • Payment information when booking professional development services
  • Feedback, skills assessments, and communications as part of our career advancement programs

2.2. Automatically collected data:

  • Technical information such as IP address, device type, and browser version when using our website
  • Service history and professional program participation
  • Professional development preferences and training progress to optimize our course offerings

2.3. Cookies and tracking technologies: We use necessary cookies and, with your consent, analytics cookies to continuously improve our offerings. You can adjust your cookie settings in your browser at any time or use our website without optional cookies.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Professional Service Management – For the organization and personalized delivery of our professional development and career advancement training services
  • Client Administration – For the administration of registrations, bookings, payments, and sending relevant training program information
  • Progress Tracking – To record and monitor your professional development within our training programs
  • Professional Quality Assurance – For continuous improvement of our training service offerings

4. Legal Basis for Processing

Our data processing is based on the following legal foundations:

  • Contract performance in conducting professional development programs and administering participant data
  • Legitimate interest in improving our training offerings and optimal design of our educational programs
  • Fulfillment of legal obligations, particularly in the area of accounting
  • Your express consent when collecting certain professional development data and for training outreach measures

5. Disclosure to Third Parties

We share your data with third parties only in the following cases:

  • Payment Service Providers – For secure processing of payments for training programs and professional development services
  • IT Service Providers – For the operation of our client management systems and website as part of contracted processing
  • Professional Partner Organizations – With your explicit consent, we may share relevant professional development information with training partners or career advancement referral organizations

We will not under any circumstances share your data with uninvolved third parties for advertising purposes.

6. Data Security

To protect your data with the highest security standards, we implement advanced security measures, including encrypted data transmission, secure storage, and strict access controls for our training staff. We take particular care to protect professional development-related and personal training data.

Physical documents containing personal data are kept in locked cabinets and are securely destroyed after the statutory retention periods expire following secure disposal procedures.

7. Data Retention and Deletion

Your data is stored only as long as necessary for the specified purposes:

  • Contact and training contract data are stored for the duration of professional engagement plus statutory retention periods.
  • Professional development data is retained for a maximum of 5 years after program completion for ongoing career support.
  • Payment data is stored in accordance with legal retention requirements for up to 7 years.

You have the right to request early deletion of your data at any time, provided there are no legal retention obligations to the contrary.

8. Your Rights

As a client, you have the following rights:

  • Access to the personal data stored about you
  • Correction of incorrect or incomplete data
  • Deletion of your data under the legally provided conditions
  • Restriction of processing under certain conditions
  • Data portability in a structured, commonly used format
  • Objection to processing based on legitimate interest

To exercise these rights, please contact us by email at privacy@skillboostersup.com or personally at our training center.

9. GDPR-specific Provisions

As a Swiss company with participants from the EU region, we follow the principles of the General Data Protection Regulation (GDPR) and guarantee the following rights:

  • Cross-border Data Transfers – When transferring data to countries outside the EU/EEA, we ensure that appropriate protective measures are taken, such as standard contractual clauses or adequacy decisions.
  • Data Protection Officer – Our Data Protection Officer is available for inquiries regarding the processing of your personal data and can be reached at privacy@skillboostersup.com.
  • Right to Lodge a Complaint – You have the right to lodge a complaint with a data protection supervisory authority, particularly in the EU Member State of your residence, workplace, or the place of the alleged infringement.
  • Data Minimization – We collect only data that is necessary for the stated professional development purposes and store it only as long as necessary and legally required.

For EU citizens participating in our professional development programs, additional special protective measures in accordance with the GDPR apply, including expanded information obligations and stricter consent requirements.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as needed to accommodate legal requirements or organizational changes. The current version will always be published on our website and displayed in our premises.

In case of significant changes, we will inform our clients by email or through a notice in our premises.

If you have questions about data protection, we are available at any time in person, by phone, or by email. The protection of your data is not only a legal obligation for us but a fundamental responsibility and essential part of our professional integrity and commitment to our training community members.